What you can expect, and what you cannot.

1. The agreement

These terms form a contract between you — or the organisation you act for — and [legal entity name] ( “klaspr”, “we”). Creating an account means accepting them. If you accept on behalf of an organisation, you confirm you are entitled to bind it.

klaspr is a tool for professional use. It is not offered to consumers, and the protections of consumer law are therefore not engaged.

2. What the service does today

klaspr is being built in the open, and these terms describe the current state rather than the ambition. Available today: competitor discovery — you describe your company once, klaspr searches the public web, and returns candidate competitors each carrying the query that found it, the date it was read, a relevance score and a written reason. You keep, ignore or reject each one.

Being built, and not to be relied on: change monitoring, alerting, weekly briefs, exports, MCP connectors and billing. Where a part of this is running, the interface says so and says on what. Nothing in these terms should be read as a commitment to deliver a feature that is not live.

We may change, add or withdraw features. Withdrawing something you depend on will be announced in advance where it is within our control.

3. Your account

You are responsible for the accuracy of the details you register, for keeping your credentials secret, and for everything done through your account. Tell us promptly if you believe it has been accessed by someone else.

An account belongs to one organisation. The company profile you enter drives every scan, so an inaccurate profile produces an inaccurate shortlist — that is a limit of the method, not a defect of the service.

4. Acceptable use

You agree not to:

• use klaspr to harass, defame or unlawfully target a company or a person;
• present klaspr’s output as an established fact where it is labelled as an interpretation or a hypothesis, particularly in public or in a document a third party will rely on;
• resell, redistribute or make the service available to a third party outside your organisation without our written agreement;
• attempt to circumvent access controls, quotas or the isolation between accounts, or to extract data belonging to another organisation;
• automate access outside the interfaces we provide, or place a load on the service that degrades it for others;
• use the service to build a competing product from data it was not your own to collect.

5. What the output is, and is not

This is the section worth reading twice. klaspr separates three kinds of statement, shows which is which in the interface, and warrants them differently.

• Observed facts — what a page said, at a URL, on a date. klaspr commits that these carry their source and their timestamp, and that a stored observation is never rewritten after the fact. It does not commit that the page itself was accurate.
• Interpretations — a relevance score, a reason a company was considered a competitor, a severity. These are produced by code or by a language model from the observed material. They are opinions with their reasoning attached, and they can be wrong.
• Hypotheses — statements offered as plausible and not established. They are labelled as such and should be treated as leads to verify.

klaspr is a research tool. It is not legal, financial, tax or investment advice, and it is not a substitute for your own due diligence. Decisions with material consequences — pricing, hiring, fundraising, litigation — should rest on the underlying evidence, which klaspr deliberately keeps one click away, and not on a summary.

Language models make mistakes with confidence. Extraction can miss a field or read a page that has since changed. Where klaspr cannot conclude, it is designed to say so rather than fill the gap — but an absent statement is not a warranty that nothing happened.

6. Content and ownership

Yours stays yours. The company profile you enter and the shortlist you curate remain your data. You grant klaspr only the licence needed to operate the service for you: to store that data, to process it, and to send the parts described in the privacy policy to the subprocessors listed there.

Ours stays ours. The software, interface, brand and the methods behind discovery and detection remain klaspr’s property. These terms grant a limited, non-exclusive, non-transferable right to use the service, nothing more.

Third-party material. Company names, marks and page content shown in the product belong to their owners. klaspr reproduces only what is needed to identify a company and evidence a factual statement about it, with the source attached. See the KlasprBot page for how that material is collected.

7. Price

No payment is requested today, no card details are collected, and no payment provider is connected. Subscription tiers exist inside the product to describe limits, not to charge for them.

There is no free trial. What you have access to is not a time-limited evaluation that expires or converts into a paid plan by itself. When paid plans are introduced, the terms will be published in advance and no account will be charged without an explicit, separate agreement.

8. Availability

The service is provided without an availability commitment. There is no service-level agreement, no guaranteed uptime and no compensation for interruption. Maintenance, provider incidents and the ordinary instability of a product under construction will cause downtime.

Parts of the service depend on third parties — search, language model providers, and the websites being read. A target site that blocks automated access, changes its structure or goes offline will stop producing observations, and klaspr reports that as a gap rather than inventing continuity.

9. Suspension and termination

You may stop using klaspr and delete your account at any time. Doing so removes your organisation, company profile, tracked companies and discovery results, as described in the privacy policy.

We may suspend or close an account that breaches section 4, that threatens the security or stability of the service, or where the law requires it. Except where a breach is serious or urgent, we will give notice and a chance to remedy it first.

10. Warranties

To the fullest extent permitted by law, klaspr is provided “as is” and “as available”, without warranty of merchantability, fitness for a particular purpose, accuracy, completeness or non-infringement. We do not warrant that the service will be uninterrupted, that every relevant competitor will be found, or that every change to a monitored page will be detected.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

11. Liability

To the extent permitted by law, klaspr is not liable for indirect or consequential loss, loss of profit, loss of opportunity, loss of data, or loss arising from a business decision taken on the basis of its output.

Where liability is established, it is capped at the greater of the amounts you paid to klaspr in the twelve months preceding the event and one hundred euros. While the service is free of charge, that cap is one hundred euros.

12. Changes to these terms

These terms will change as the product does. The date at the top reflects the current version. Material changes will be announced in the application before they take effect; continuing to use klaspr afterwards means accepting them. If you do not, you may close your account.

13. Governing law

These terms are governed by [governing law]. Any dispute that cannot be settled amicably will be brought before [competent courts].

Questions about these terms: [general contact email]